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Weakness: It does not work worth a damn! No service or support
I purchased this unit it October and had it professionally installed. I started calling with complaints and issues. The unit ran three or four days and then shut down. The auger stopped feeding pellets and it is not jammed.I contacted the factory who referred me to a national service company who referred me to a service company that stated they would NOT service that unit because it was poorly...
Worse than you could imagine
Strengths: Great concept, good looks
Weakness: It does not work worth a damn! No service or support
I purchased this unit it October and had it professionally installed. I started calling with complaints and issues. The unit ran three or four days and then shut down. The auger stopped feeding pellets and it is not jammed.I contacted the factory who referred me to a national service company who referred me to a service company that stated they would NOT service that unit because it was poorly...
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