Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.5/10
20,701 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.5 /10
  • Would shop here again
    8.7 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.4 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.5 /10
  • Prices relative to other online retailers
    8.4 /10
  • Design of site
    8.5 /10
  • Shipping charges
    7.4 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    8.6 /10
  • Customer support
    8.5 /10
  • Product met expectation
    8.4 /10
Reviews

Customer reviews for Nordstrom Rack

  • 10/10 Review by: coco

    found the dress i liked for my nices wedding

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    The dress was just as shown on the Nordstrom Rack web page and looks and fits perfect!!!!

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  • 10/10 Review by: Verified customer

    Love buying from here.

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  • 10/10 Review by: Verified customer

    I think Nordstrom rack should offer overnight shipping and handling as an option. The purchase I made prior to this one needed to be overnighted and I did not realize that was not an option until the purchase was made. Hopefully, this becomes an...

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  • 1/10 Review by: Verified customer

    Please update your website by removing shipping options to military serving overseas (FPO addresses). Nordstrom website should make it clear they do not ship to military and civilians serving the military overseas. Nordstrom is the first major...

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  • 9/10 Review by: Verified customer

    2 things---I am not happy that this survey came up and blocked my access to the final payment page! --When I changed my password, I clicked on the little words that said See Password (or something like that)......I could never see it, and so I...

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  • 5/10 Review by: Verified customer

    I was appalled to find out that I was not given the option to complete my purchase until I agreed to "save" my Nordstrom credit card number. I am not comfortable having this site save my credit card number. Too much hacking, etc. Why would you...

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  • 8/10 Review by: Verified customer

    it would be good to be able to more easily open up ones cart to review and perhaps to see suggestions of similar etc,

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  • 8/10 Review by: Mimi

    Good selections! Easy to shop site!

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  • 9/10 Review by: Cindy

    Poor service that I cannot use more than one gift card per order. Using PayPal and a gift card if very confusing and the chat service only repeated confusing information - obviously copy/paste from their script.

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  • 10/10 Review by: Paul

    I bought these men's shorts a week or so back and just wore them for the first time today. I loved them and wanted more. So, came to the Rack web site to see if I could find them. My experience with other sites when I've wanted to buy a duplicate...

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